Local PORTALES, NM florist





I contacted Hestands about something I was looking for but did not see on their website. I got a response almost immediately. Just a few email interactions (that all happened within a one hour time span) my order was placed with exactly what I wanted. To top that off they were able to deliver that day! Amazing staff and customer service! Thank you for the prompt customer service!





I was not able to attend the services but I was told by the family that the arrangement was beautiful. Thanks so much, especially for the ladybugs.





They were beautiful. I love yellow and it had yellow roses. So nice. Happy New Year and beyond. Judith.





The experience was exceptional at a time when we all were mourning the loss of a dear loved one. Thank you for your compassion and help.





They went beyond the call of a normal florists.
Delived, when given the wrong address! I can not give enough praise on great they are!!
Norman McIntyre





I received a personal call during the Labor Day holiday to let me know that a substitute would be necessary, and that the order would be taken care of with my approval for the substitute.
Excellent customer service made up for the slight disappointment over the need for substitution.
Thanks





Thank you for the beautiful flowers. My husband is deployed and he said placing the order was very easy!! Thanks for being there for the military!!!





Thank you. The flowers were delivered promptly and my parent's house is kind of out of the way so thanks for calling for directions. It was extememly easy to choose and order the plant.




Thank you for your friendly and helpful service. The arrangement was lovely. I ordered over the internet and the attached balloons were overlooked, but Hestands was very prompt in correcting the mistake. Thank you!




I appreciated their honesty and communication when the order I placed was not in stock. I would suggest a confirmation of delivery that would be helpful if the people you are giving to forget to call!!! Thanks for making Mom and Dad's 53rd anniversary special since I couldn't be there!





Thank You Hestands Floral. Every year Hestands has made a beautiful flower arrangement and delivered flowers to my grandmother in the Portales Cementary on her birthday. You are so very nice every year I call and very willing to take care of my needs. I don't know what I would do without you. I really appreciate all that you do. David Meier
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